At Refent, accessible at https://refent.org/, protecting your personal data is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Data Controller
The data controller is: Refent
Email: eunice.ibc@gmail.com

2. Data We Collect
We collect the following information:

Information you provide: name, email, company, and any messages submitted via our contact form.
Automatically collected data: IP address, browser type, operating system, browsing data through cookies or similar technologies.

3. Purpose of Data Collection
We use your data for the following purposes:

To deliver and improve our services
To respond to contact requests
To ensure the security of the website
To analyze site traffic
To comply with legal obligations

4. Cookies

We use cookies to enhance user experience. You can refuse or manage cookies through the banner shown during your first visit.

5. Data Retention

Contact form data: retained for up to 3 years after last interaction
Browsing data (via cookies): retained for up to 13 months

6. Data Recipients

Your data is accessible only to authorized Refent staff and service providers (hosting, analytics), within a strictly controlled framework.

7. Your Rights

In accordance with the GDPR, you have the right to:

Access, correct, oppose, or delete your data
Request data portability or restriction of processing
Lodge a complaint with the CNIL: www.cnil.fr
To exercise your rights: eunice.ibc@gmail.com

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, destruction, or disclosure.

9. Updates

This policy may be updated at any time. The current version is always available on our website.